We are required to request a proof of address (POA) document to validate your residence status. A POA must contain the following:
- Full Name
- Date (no more than 3 months old)*
- Full Address (House/Street, City/State, Country, Neighborhood)
- Full page is visible
- The issuing authority (e.g. DEWA logo)**
Acceptable POAs:
- Bank statement
- Letter from a bank or financial institution
- Telecoms bill (Internet, phone, etc.)
- Credit card statement
- Title deeds [We need confirmation for residence]
- Signed/stamped lease/tenancy contract – that is current
- Utilities bill (Water, electricity, gas, etc.)
* Not necessary for title deeds or tenancy contracts as long as tenancy is still valid
**National IDs are not acceptable